Last updated: June 15, 2026
US Compounding Factory (“US Compounding Factory,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Information you provide, such as your name, practice or organization, email address, phone number, and any details you submit through forms or inquiries.
- Health-related information, when shared by healthcare providers in connection with a prescription or compounding request.
- Usage data, such as your IP address, browser type, pages visited, and interactions with our website, collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill compounding requests and orders.
- Communicate with you and your healthcare providers about products, services, and inquiries.
- Operate, maintain, and improve our website and services.
- Comply with legal, regulatory, and pharmacy practice obligations.
3. Protected Health Information (PHI)
To the extent we receive Protected Health Information governed by the Health Insurance Portability and Accountability Act (HIPAA), we handle it in accordance with applicable federal and state law. PHI is used and disclosed only as permitted for treatment, payment, healthcare operations, or as otherwise authorized or required by law.
4. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who support our operations (such as shipping, payment processing, and IT services), with healthcare providers involved in your care, and when required to comply with the law or protect our rights.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings, though disabling them may affect certain features.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to opt out of certain communications. To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are intended for healthcare providers and adults. We do not knowingly collect personal information directly from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at info@uscompoundingfactory.com.